Frequently asked questions
Downloads, Revit versions, licensing and payments — the short answers.
Downloads
Where are my files after checkout? +
Paid families appear in your cart as instant downloads with a Download button next to each line. Free families download straight from the product page — no account needed.
Can I re-download later? +
Yes. Your purchases stay available from the cart page in this demo build; a signed-in library is on the roadmap.
Revit versions
Which versions are supported? +
Revit 2021 through 2025. Families are authored in the lowest supported version so they open without an upgrade prompt.
How do I load a family? +
Insert → Load Family, then select the .rfa. Keep any type catalog (.txt) in the same folder so the type list appears. Project files (.rvt) open directly.
Payments & licensing
Which payment methods work? +
Visa, Mastercard, PayPal, Apple Pay and Google Pay. This build is a demo, so no card is charged at checkout.
Is there a promo code? +
Yes — enter REVIT20 in the cart for an extra 5% on top of the standing 20% library discount.
What does the licence allow? +
Unlimited commercial projects inside your studio. Reselling or redistributing the raw files is not permitted. Full terms are on the licence page.